About:

I am a Systems & Processes Specialist based in New Zealand. As a systems champion, my purpose is to help business owners and leaders step out of the day-to-day of their business by delegating ownership of their systems and processes to me as their OBM. My role is to define and systemise processes, support the team in documenting processes, manage documentation and hold the leadership and team accountable, ensure processes are followed by all and lead continuous improvement of systems. The business can expect improved results and sustained momentum toward optimisation of their systems. Buy-in from the business (leadership and team) enables my success and provides return on investment for the business. I treat the business as if it is my own with a focus and commitment to my role as a sounding board, strategic partner, and systems cheerleader. The result is a business that has improved resilience with optimised systems and processes that become tangible assets for the company.