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Privacy &

Security Policy

This Privacy & Cookie Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and community.

Last Updated: April 27, 2026

Who We Are

The International Association of Online Business Managers (IAOBM) is a trading name of

Thrive Business Support Services Limited.

Company Number: 16837201
Registered Address: Brookfield Court Selby Road Garforth Leeds LS25 1NB

For the purposes of data protection law, we are the data controller.

Contact: [email protected]

What This Policy Covers

This policy applies to:

• Visitors to our website

• Members of IAOBM

• Students enrolled in our programmes

• Users of our platforms, tools, and community

What Personal Data We Collect

Identity Data

• Name

• Username

Contact Data

• Email address

• Telephone number

Financial Data

• Billing details (processed via third-party providers)

Account and Learning Data

• Course progress

• Certification status

• Submissions and participation

Technical Data

• IP address

• Browser and device information

Usage Data

• Website activity

• Platform engagement

Marketing Data

• Preferences and communication history

How We Use Your Data

We process your data under the following lawful bases:

Contract

• Delivering training and membership services

Legitimate Interests

• Improving our services

• Managing business operations

Legal Obligation

• Financial and regulatory requirements

Consent

• Marketing communications

• Cookie tracking

You can withdraw consent at any time.

Who We Share Your Data With

We may share your data with:

• Payment processors

• CRM and email platforms

• Learning and community platforms

• Contractors and trainers

• Professional advisers

• Legal or regulatory authorities where required

International Data Transfers

As an international organisation, your data may be processed outside the United Kingdom.

We use appropriate safeguards, including contractual protections and trusted providers, to protect your data.

How Long We Keep Your Data

We retain data only as necessary:

• Financial records: up to 6 years

• Customer accounts: duration of the relationship plus a reasonable period

• Marketing data: until you unsubscribe

• Certification records: retained for verification and accreditation purposes

Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Request transfer of your data

• Object to processing

• Withdraw consent at any time

To exercise your rights, contact: [email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyse traffic, and support marketing activity.

Types of cookies we use:

• Essential cookies required for site functionality

• Analytics cookies to understand usage

• Marketing cookies for advertising and tracking

You can control or disable cookies through your browser settings.

Data Security

We take appropriate measures to protect your data, including:

• Systems and servers

• Access controls

• Encryption where appropriate

AI and Automated Processing

We may use artificial intelligence tools to support internal operations, analysis, and user experience improvements.

These tools do not make legally binding decisions about you.

Children's Data

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.

Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Intellectual Property

Certified OBM® and Certified Online Business Manager® are registered and or pending trademarks of the International Association of Online Business Managers in the United States and internationally.

International Association of Online Business Managers (IAOBM) is a trading name of Thrive Business Support Services Ltd

Company number 16837201 Registered Office: Brookfield Court Selby Road Garforth Leeds LS25 1NB

Certified OBM® and Certified Online Business Manager® are registered and/or pending trademarks of the International Association of Online Business Managers (IAOBM) in the U.S. and around the world.