Privacy &
Security Policy
This Privacy & Cookie Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and community.
Last Updated: April 27, 2026
Who We Are
The International Association of Online Business Managers (IAOBM) is a trading name of
Thrive Business Support Services Limited.
Company Number: 16837201
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
For the purposes of data protection law, we are the data controller.
Contact: [email protected]
What This Policy Covers
This policy applies to:
• Visitors to our website
• Members of IAOBM
• Students enrolled in our programmes
• Users of our platforms, tools, and community
What Personal Data We Collect
Identity Data
• Name
• Username
Contact Data
• Email address
• Telephone number
Financial Data
• Billing details (processed via third-party providers)
Account and Learning Data
• Course progress
• Certification status
• Submissions and participation
Technical Data
• IP address
• Browser and device information
Usage Data
• Website activity
• Platform engagement
Marketing Data
• Preferences and communication history
How We Use Your Data
We process your data under the following lawful bases:
Contract
• Delivering training and membership services
Legitimate Interests
• Improving our services
• Managing business operations
Legal Obligation
• Financial and regulatory requirements
Consent
• Marketing communications
• Cookie tracking
You can withdraw consent at any time.
Who We Share Your Data With
We may share your data with:
• Payment processors
• CRM and email platforms
• Learning and community platforms
• Contractors and trainers
• Professional advisers
• Legal or regulatory authorities where required
International Data Transfers
As an international organisation, your data may be processed outside the United Kingdom.
We use appropriate safeguards, including contractual protections and trusted providers, to protect your data.
How Long We Keep Your Data
We retain data only as necessary:
• Financial records: up to 6 years
• Customer accounts: duration of the relationship plus a reasonable period
• Marketing data: until you unsubscribe
• Certification records: retained for verification and accreditation purposes
Your Rights
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Request transfer of your data
• Object to processing
• Withdraw consent at any time
To exercise your rights, contact: [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyse traffic, and support marketing activity.
Types of cookies we use:
• Essential cookies required for site functionality
• Analytics cookies to understand usage
• Marketing cookies for advertising and tracking
You can control or disable cookies through your browser settings.
Data Security
We take appropriate measures to protect your data, including:
• Systems and servers
• Access controls
• Encryption where appropriate
AI and Automated Processing
We may use artificial intelligence tools to support internal operations, analysis, and user experience improvements.
These tools do not make legally binding decisions about you.
Children's Data
Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
Intellectual Property
Certified OBM® and Certified Online Business Manager® are registered and or pending trademarks of the International Association of Online Business Managers in the United States and internationally.
The Intenational Association Of
Online Business Managers
The International Association of Online Business Managers (IAOBM) is the leading global network dedicated to the ongoing growth, advancement, innovation and success of the OBM profession.
Copyright ©2026 All rights reserved
International Association of Online Business Managers (IAOBM) is a trading name of Thrive Business Support Services Ltd
Company number 16837201 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Certified OBM® and Certified Online Business Manager® are registered and/or pending trademarks of the International Association of Online Business Managers (IAOBM) in the U.S. and around the world.