Certified Since:: Aug 2021
With her company, Melanie Rocafort Kaminski is the proud owner of Melanie Rocafort Consulting (MRC), an operating consulting service that offers solutions for digital agencies located in Warsaw, Poland. She has received certification from IAOBM and holds a degree in Business Management and Marketing with concentrations in entrepreneurship or marketing management. With her extensive experience in operations, she is highly motivated and solution-oriented. With a clear focus on what needs to be done for optimal results with all aspects taken into consideration, able to utilize proprietary industry technologies that will yield excellent outcomes!
The OBM's primary purpose is to save time for business owners while providing excellent customer service and completing projects independently or as part of a team. She also directs initiatives that boost efficiency with deadlines, cost constraints still in effect throughout the process- all this ensures your company can get back on track quickly when needed most!
𝘗𝘳𝘰𝘫𝘦𝘤𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 : prepare a project plan outlining the timeline, procedure, branding, people, as well as other resources
𝘛𝘦𝘢𝘮 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 : determine team needs based on actual goals and projects, and then start hiring members of the team
𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: Audit key systems, develop processes to improve business efficiency, and design and implement SOPs.
𝘔𝘦𝘵𝘳𝘪𝘤𝘴 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: monitor critical business statistics, discuss regarding with the business owner, and contribute to making recommendations for the future
𝘞𝘦𝘣𝘴𝘪𝘵𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: Examine the website for obsolete or inaccurate information, and ensure that all links are operational
𝘓𝘢𝘶𝘯𝘤𝘩 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: create a strategic plan and collaborate with team members to produce the proposal on time
System Automation – designing and setting up process automation
Customer Service Support - phone calls
Certified Online Business Manager (OBM) by International Association of Online Business Managers
• Scrum Fundamentals Certified ( SFC)
• Six Sigma Yellow Belt
• E-commerce Marketing Mastery
► Productivity Tools
Google Suite (Slides, Sheets & Docs)
Outlook 365 email and calendars
Calendly Appointment Setting Software
► Project Management Tool
► Ms Office
► FB and Google Ads
► Click Up