Certified Since:: August 2020
As a Certified Director of Operations and OBM®, I partner with business owners ready to grow to the next level. You need a trusted advisor that can help you take your business to the next level by providing guidance, support, and accountability.
My experience has given me a unique understanding of what needs to be done to optimize operational efficiency, customer experience and maximize profitability.
As a strategic leader with an entrepreneurial mindset, I have successfully transformed companies' operational and business needs before. In addition, I have extensive experience in building and leading teams and executing process improvement initiatives.
I'm here to help you get your business back to the place where it once was. Whether you are running out of time, money, or have too much on your plate, I can help. I've worked with overworked business owners to streamline their operations, tighten up their team, and run the back end and day-to-day operations so they can do what they dreamed of doing when they started their business.
Values are important to both of us. I partner best with business owners that value:
My strengths are in the areas of:
* Strategic Planning
* Team Development & Management
* Systems & Processes Management (workflows & documentation)
Bachelors - Political Science
Masters - Public Administration
HubSpot Inbound Marketing Certified
Certified Online Business Manager
Certified Director of Operations
Cornell/Bank of America Women’s Entrepreneurship Alumni
Trainual Certified Consultant
I am tech-savvy and have taught programming and software classes so I have a wide variety of experience with online tech, tools, and systems. Here's a sampling of the ones I use most often.
Productivity: GSuite, Microsoft Office, Boomerang, Zapier
Project Management Tools: Asana, Trello, and ClickUp
CRM: Dubsado, HubSpot
Email Marketing Tools: Convertkit, ConstantContact, MailChimp, FGF Mail
Schedulers: Acuity and Calendly
Websites: WordPress and Squarespace
Virtual Meeting Tools: Zoom, Google Meet, Skype
Social Media Scheduling: Buffer, Hootsuite, Tailwind, Publer, and Later
Document Sharing Tools: Google Drive/GSuite and Dropbox
Hiring Platforms: Indeed, Fiverr, and Upwork
Team Tools: LastPass and Slack