Jennifer Zwaap

Jennifer Zwaap

Certified Since:: February 2021

Expert Overview

I’m Jennifer, a Certified Online Business Manager, with over 15 years' experience as a business owner and 7 years as a high level tech-based VA.

I Provide Heart-Centered Management, Strategy, and Support Services To Business Owners Like You.

Receiving my OBM certification affirmed my confidence and renewed my passion for making a positive impact in my clients’ businesses.

I delight in using my wealth of expertise to create tailored solutions that free my partners to vision their soul work, enhance their team culture and experiences, streamline and automate processes, and move the metrics and ROI ever upwards.

I know well what it is to work virtually, and how to build an integrated, thoughtful business that serves my clients’ bottom lines right alongside their hearts.

Skills & Training:

Skills & Training:
B.A. English, Magna Cum Laude, Minor: Secondary Education
Certificate of Performance in Opera
Medical Transcription Certification (via CareerStep)
Legal Transcript Proofreading
General Proofreading (Certification via Proofread Anywhere)
Certified Online Business Manager



Online tools & systems:

CRM: Infusionsoft/Keap, Ontraport, Dubsado,
Project Management: Trello, ClickUp, Asana, Notion, Basecamp, Adminja
Editing: Google Suite, Word, Adobe
Data Management: Google Suite, Microsoft Office
Social Management: MeetEdgar, Buffer, Hootsuite, Calendly
Wordpress (proficient in Front End Development and editing, basic coding skills)
Support: ZenDesk, Sirportly, Slack, FB Messenger
Communication Tools: Slack, FB Messenger
Events: Cvent, Eventbrite
Courses: Teachable, Kajabi
Video: Vimeo, Loom
Google Forms
Email Management: MailChimp, Keap/Infuionsoft, AWeber, Constant Contact, GetResponse
Music Notation/Composition: Noteflight, Garage Band
Integrations: Zapier