For Virtual Assistants, Freelancers, Project Managers, Online Marketing Specialists, and Admin Professionals
Certified Since:: August 2023
Hey there! 🙋♀️ I'm UK-based and go by the alias of The Process Plumber©. Much like a skilled plumber ensuring the seamless flow of water through pipes, I specialise in ensuring businesses run smoothly and efficiently, giving owners the freedom to focus on their strengths. I also love a good analogy, (I use several) so read on for more plumbing puns too...
A streamlined, profitable business isn't just a pipe dream💭. My virtual toolkit 🧰 is brimming with resources, including automation, systems audits, process creation, implementation, management and mapping. This can then lead on to team and task management, tech and growth guidance. I get a real kick from turning Chaos into Calm, fully immersing myself in your business as if it was my own.
While it might sound like the standard OBM or VA pitch, it's the unique delivery of solutions that sets me apart.
Finding the right fit is half the battle. That's why I offer a complimentary Discovery Call and, if we "hit it off," a short profiling quiz will help tailor and deliver my services in a way that is in flow with your individual style👍.
I offer:
✴️ Virtual Call Out’s and Troubleshooting
✴️ VIP/Strategy Sessions
✴️ Power Hour(s)
✴️ Maintenance Packages
✴️ Retainer packages
✴️ Automation sessions
✴️ Implementation sessions
…and many more
These include:
✴️ SOP and Systems Creation, Management and Audits;
✴️ Process Creation, Mapping And Maintenance;
✴️ Profit First analysis;
✴️ 90 Days Plans;
✴️ Launch Plans;
✴️ Team Assessments and management;
✴️ Tech stack support;
…to # name a few
And not forgetting, my signature 🛠️ Fix Flow 90 Programme 🛠️.
If you sense a good fit, reach out, and let's turn those pipe dreams into a reality! 🚀🎉
🔸 Accounting and Business Management
🔸 Accounting Technology/Technician and Bookkeeping
🔸 Annual/90 Day Planning
🔸 Centralising operations
🔸 CPD via Institute of Administrative Management (Member)
🔸 Engineering Coolant Testing and Reporting
🔸 GDPR
🔸 International Association of Online Business Managers
🔸 IOSH Health and Safety in the Workplace
🔸 ISO 9001
🔸 Kashflow CRM/Finance dashboard
🔸 Kashflow Payroll
🔸 Launch Planning and Strategy
🔸 Leadership
🔸 Money and Budgeting
🔸 NEST Pension Scheme Setup and Management
🔸 NVQ Level 3 Business Administration - Modern Apprenticeship - Grade: Pass with Distinctions
🔸 OCR Audio Transcription - Intermediate, OCR Legal Text Production - Intermediate - Grade: Distinctions
🔸 OCR Text Production - Intermediate, OCR Word Processing - Intermediate - Grade: Distinctions
🔸 Onboarding Clients and Teams
🔸 Payroll Processing
🔸 Project Planning
🔸 Society of Virtual Assistants
🔸 SOP's
🔸 Systems and Operations Audits
🔸 Team Assessments, Leadership/Management and Hiring
🔸 Tech Audits, Implementations, Troubleshooting
🔸 VA Marketing
English
Acuity
Adobe
Appointlet
Asana
Calendy
Canva Pro
Clickup
Clockify
DocuSign
Doodle
Dropbox
Dubsado
Eventbrite
Focusmate
Freeagent
Freshsales CRM suite
Gmail
GoCardless
Google Docs
Google Drive
Google Meet
Google Scheduler
Google Sheets
Google Slides
Google Workspace
Hello Sign
Go High Level
HMRC Basics PAYE
Hubspot CRM Suite
Kashflow
Lucidcharts
Mail Track
Mailchimp
Mailerlite
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Microsoft Word
One Drive
Otter.ai
Pandadocs
Paypal
Pomodoro timers
Quickbooks
Quickfile
SignNow
Stripe
Trello
Vistaprint
Wix
Xero
Zapier
Zoho CRM suite
Zoom