Willemijn Maas

Willemijn Maas

Certified Since:: May 2020

About:

As a Director of Operations, and Certified Online Business Manager, I support successful and ambitious small business owners who change lives. Growing your business means making impact.

I have a medical background (MD) and experience as a corporate Operations Manager in a multimillion dollar/euro organisation in the field of human tissue donation, where I have lead IT projects, setting up Quality Manuals (SOPs), and LEAN/improvement of business process.

Over the past 3 years, I have worked with Business Coaches and Course Creators in the online space which enabled me to dive into a lot of different software tools.

This experience enables me to provide small business owners with strategic support, helicopter view as well as expertise in the area of quality control, Standard Operation Procedures, finances, and processes (Operational Excellence). I'm at my best when I can be the linking pin between the developers/contractors and the owner and the rest of the team.

I have a well-developed sense of responsibility and responsiveness, while I manage and grow your team, projects and streamline the business systems. I love working with small teams that honour each other's work, availability and boundaries. My clients are aware of the importance of personal energy management for both themselves and their team, to make sure everyone is rested and delivering their best work.

I'm based in The Netherlands, work internationally in Europe, UK, and the East coast of the US/Canada.

When I'm not working, you will find me in my vegetable garden!


Skills & Training:

Online Business Trainings
• Director of Operations Certification (currently enrolled) by The Ops Authority
• Launch Manager Certification by The Launch Guild
• OBM certification
• B-school - Marie Forleo
• The Copy Cure - Marie Forleo
• SOMBA - Sigrun Gudrunsdottir
• One To Many - Lisa Johnson
• Online Event Creation - Jocelyn Mercado

Business Management & Project Management
• experience as a Project Manager and Manager of Operations in a Life Sciences organisation
• Operational Excellence - TIAS Business School (Tilburg, The Netherlands)
• Organisational Change - TIAS Business School (Tilburg, The Netherlands)
• Basics of Project Management - Stanford University, US
• ISO Internal Auditing Training
• Metrics Training IAOBM - creating dashboards in Google Data Studio

Other
• 15 years of experience as a Medical Doctor in Psychiatry and Donor Medicine
• Medicine (VU, Amsterdam, The Netherlands)
• PhD training in Psychiatry
• Scientific Writing in English course
• Certified Holistic Health Coach
• Certified Yoga Teacher
• Svastha Yoga Therapy Training


Languages:

English: fluent both spoken and written
native Dutch speaker
German - basic understanding


Online tools & systems:

Kajabi
FG Funnels
LeadPages
InfusionSoft/KEAP
ConvertKit
Aweber
MailChimp
MailerLite
FloDesk
ClickUp
Asana
Teamwork
Trello
Dubsado
Teachable
SquareSpace
Wordpress
AccessAlly
Wishlist Member
Thrive Architect
SamCart
Acuity
Calendly
Zoom
Loom
Vimeo
LucidChart
Miro
Demio
YouTube Studio
Microsoft Office
Google Workplace
Klipfolio