Certified Since:: July 2020
As an OBM I work with businesses that need standard operating procedures in place. These businesses are usually brick & mortar or online. They need help updating their SOP's while storing them in a localized place, such as Goggle Drive. This allows team members to have quick access to the necessary SOP's.
Documenting procedures and processes
Familiar with the use of the ADDIE Model, designed for creating, implementing, and evaluating training.
Implement training for customer service/experience