Nick Abbott

Nick Abbott

Certified Since:: August 2023

Expert Overview

Is change or transformation coming your way? You have big ideas and significant potential for explosive growth? You need experienced, highly professional support to guide you, keep you on track and do the heavy lifting? If you answer YES to any, you need a Transformational OBM.
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As a Transformational OBM, our services include:
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➡️30-Day Strategic Planning Packages
➡️30-Day Transformation Planning Packages
➡️Transformation Leadership packages – we join your team for up to 18 months to own the process of transforming your business in a way that is sustainable and scalable
➡️Special Project engagements – we own a specific deliverable or part of your businesses such as creating an Operations Manual or SOPs, or setting up or overhauling a functional area.
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Click Here to visit our website.
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I’m an OBM with a difference, one with over 20 years’ experience supporting technology, telecommunications and financial services start-ups grow into multi-million-dollar businesses. When you work with me, you’ll have access to a team that includes:
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➡️Licenced attorney with over 15 years in legal operations
➡️People leaders who successfully built and transformed high-performing teams, small and large
➡️Hands-on experience in sales, marketing, training, HR, administration and general management
➡️Real world, practical expertise in:
...✅Systems Thinking
...✅Change Management
…✅OKRs (Objectives & Key Results)
…✅Six Sigma
…✅Agile product development
…✅Learning management systems
…✅ISO9000 TQM
…✅Project management
…✅Financial management and reporting
…✅Regulatory compliance
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And we’re just a click away @ monick.ca


Skills & Training:

Skills & Training:
- Process automation using Systems Thinking principles based on practical experience
- SOPs and Operations Manual creation
- Training material development and facilitation
- Proposal writing and content creation
- Sales and sales management
- Customer service excellence
- Agile product development
- Insurance, banking, Fintech, telecommunications, legal, BPO and military industry backgrounds
- CRM deployment and optimization
- Regulatory approval submissions
- Strategic planning and execution
- Team leadership and building productive organizational cultures
- Data Analysis and reporting
- Project management and product development using agile methodology
- Recruitment and employee onboarding
- Process improvement, design and documentation
- Financial management including balance sheets, profit and loss sheets, cashflow forecasts
- Business and Finance graduate – University of Brighton (UK)
- Six Sigma Green Belt (General Electric)
- Certification in Adult Education – Canadian College of Educators
- Certificate in the Strategy of Content Management – University of California



Languages:

English


Online tools & systems:

Over several years working in telecommunications and financial services start-ups, I have to adapt quickly to dozens of systems, including:
- Teamwork
- Trello
- Smartsheet
- MS Project
- Atlassian Confluence
- Slack
- MS Teams
- ChatGPT
- MS Office
- Google Workspace
- Google Classroom
- Workday LMS
- TalentLMS
- Zoom
- Cisco WebEx
- HubSpot
- Salesforce
- Canva Pro
- WordPress
- Wix
- Camtasia