JOHANNA KOKKO

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JOHANNA KOKKO

Certified Since:: July 2019

My background:

As an entrepreneur, did you start your business with a passion to help your customers? As your business has grown are you struggling to manage the day-to-day as well as deliver on your strategic objectives? I’m Johanna, an Online Business Manager here to relieve the pressure you are under and to help you find the joy in your business again.

I’m passionate, driven and focussed in everything I do. I have a proven track record in sales operations for multiple tech giants in a career that spanned many years, that has given me the real business tools and expertise to deliver business strategies and objectives.

What really drew me to sales operations year ago was the opportunity to increase productivity and effectiveness inside the business, while always working to create a good end-customer experience. I can understand and share in the vision entrepreneurs have, and put in place processes that execute it. It is in creating and improving process where I really geek out! I love working in a fast-paced entrepreneurial environment and seeing real results, and am a quick starter who enjoys leading teams.

I’m now looking for my next challenge, and want to harness my passion and energy to help support businesses like yours as a strategic partner. That’s why I’ve trained as an online business manager, with the International Association of Online Business Managers.

I’m also a qualified Personal Performance Coach, which skillset I feel goes hand-in-hand with online business management. The performance coaching allows me to support teams to identify any areas to develop and get the best performance from each member individually and empower them to move forward.

When I’m not supporting entrepreneurs, I love hot yoga (I am Finnish from the home of the sauna, after all!) and travel, my favourite destinations being Cuba, Morocco and Ethiopia.

I’m really looking forward to getting to know you and your business and working in partnership with you to support you in its growth.


Skills & Training:

Certified Online Business Manager
Personal Performance Coach
Prince2 Foundations


Languages:

English
Finnish


Online tools & systems:

I have experience in a range of online tools and systems including CRM, analytics, project management such as Salesforce.com, Tableau, Asana and Teamwork but not limited to these. My personal favourite is Salesforce.com because of its power, ease-of-use and enterprise-level functionality. Let me know your requirements or current systems you have and I’ll let you know how I can support you.





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