Joanna Neff

Joanna Neff

Certified Since:: January 2021

Expert Overview

Team Operations Specialist
Certified DOO | Certified OBM | Team Ops & Leadership Coach
Leading your team just got easier! Hey there, I’m Jo...Certified Director of Operations and Team Operations Specialist. It takes more than just a great team to accomplish your goals efficiently and effectively. It takes the right people + the right systems, the right training, the right motivation, and the right leadership, and then throw in a ton of passion and purpose. And that’s exactly where I shine!

I’ve spent 15+ years hiring, training, developing, and leading high-performing sales teams to deliver top-notch service and crush goals. I have successfully transformed underperforming teams into superstars and if there is one thing I can tell you for sure it is that your team is your most powerful asset! Fostering a positive, internal team culture of accountability will absolutely catalyze your success and I am here to empower you to do just that.

As a DOO and strategic partner, I work with 6 and 7-figure entrepreneurs who have goals to make a huge impact both on the world and within their organization. My job is to help ensure that you are creating a business that is both sustainable and profitable and that the systems & processes support the strategic objectives and the success of the whole team. I use my experience in operations and project management, HR, process improvement, and team leadership to help you manage day-to-day priorities and foster team engagement, accountability, and productivity.

If what you want is a successful business, clarity on where to spend your attention and energy, to foster a positive culture, a team that runs on autopilot, the time and freedom to create impact, or maybe you just want to step away and breathe, then we should meet!

The values that I hold strongly to are:
🔹Commitment
🔹Co-Elevation
🔹Curiousity
🔹Grit
🔹Authentic Communication
🔹Fun


Skills & Training:

B.B.A. in Entrepreneurship
M.B.A in Data Analytics
Certified Director of Operations
Certified OBM
15+ years of experience in Business Management & Team Leadership



Languages:

English


Online tools & systems:

Email: Active Campaign, ConvertKit, MailerLite
E-Commerce: Thrivecart, Samcart, Shopify
Membership/Courses: Kajabi, Uscreen, Teachable, Thinkific, Memberium
Project Management: Asana, ClickUp, Trello, Teamwork
Scheduling: Acuity, Calendly
Website: Leadpages, WordPress
Other: YouTube Studio, Acast, Libsyn, Canva, Google Workspace, LastPass, Loom, Quickbooks, LucidChart, Typeform, Voxer, Zapier, Zoom, Later, Planoly, Stripe, Paypal, Slack, Gusto, ADP, SweetProcess, Dubsado +