For Virtual Assistants, Freelancers, Project Managers, Online Marketing Specialists, and Admin Professionals
Certified Since:: August 2021
Hi, I'm Liz! I'm a UK based OBM that helps established business owners get back to doing what they love: putting time and creativity into growing their business. I’ll take you from overwhelm to control through operations management, a data-driven approach to growth, and the introduction of new systems and processes.
As your OBM, I bring 10 years of corporate experience to help you continue your journey of business excellence. My expertise in process improvement and implementation, credit management (MCICM qualified), problem-solving and customer service, will give you the business edge you need to reach your goals and achieve your dreams.
Member of the CICM (MCICM) (2021)
MSc Environment, Development & Policy (2008)
BSc Ecology & Conservation (2005)
Anti-Money Laundering (AML) and Financial Crime - course completed 2021
GDPR Training - 2021
Confident OBM Accelerator - Sarah Noked - 2021
DIY VA Course - Joanne Munro - 2021
How to market your VA Business course - Joanne Munro - 2021
How to set up your website course - Joanne Munro - 2021
How to be a productivity Ninja - Joanne Munro - 2021
Ultimate VA Marketing Course - Joanne Munro - 2021
Various Sales & Negotiation courses completed (2013 and 2016)
Understanding Financial Reports (3 day course completed in 2012)
Excel - Excellent (various Excel courses completed 2011 - 2015)
Presentation & PowerPoint Presentation design courses completed (2010)
Assistant Instructor - PADI
Piano - Grade 8 equivalent
English - Fluent
French - spoken; highly proficient, written; proficient.
German - basic
MS Excel, Word, PowerPoint
ClickUp
Asana
Dubsado
Salesforce
Zoho CRM
Zoom
AS400
Outlook/Lotus Notes
SAP
Quickbooks Online
Various Web design programs (Ionos most recently)
Social Media - Facebook and Linkedin
SocialBee
Stripe, PayPal
teachable
ActiveCampaign