Here’s another one to file under “Lessons Learned the Hard Way”.
So last week one of our hosting providers had their servers hacked. It was one of those “pesky” hacks where they switch all the index.html files to say “DEFACED BY LINUX” or something like that. So your homepages come up as such. Easily fixed by reloading the index.html files, which we did and assumed all was fine.
Then the next morning we start getting some obscure emails from this hosting provider saying something like “we are going to move servers so download copies of your files”. No more info, just a quick note.
My hubby is an IT guy so I understand how hosting works… it is standard for the hosting company to do a backup of the files themselves before making any changes. It is *not* up to each individual website owner (although it is good practice to do so). None the less I had a bad feeling so I went and grabbed a copy of all our website files to my computer, just in case.
And then low and behold Sunday evening I discover that our sites are gone – there is nothing on either page anymore. Yipes! I’m not too worried cause I do have a copy of everything, but what the heck is going on? There are no emails or nothing from these guys, just empty pages.
[Read more…] about Mis-Adventures in Hosting