I’m very annoyed by the changes that 1ShoppingCart has made to their ‘manage products’ section. Those of you who use the system will know what I mean.
They’ve changed it from being one simple, clean page to setup a product to a series of ‘show/hide’ buttons that you have to click to access all the different options. So instead of just being able to scan through a page and add/tweak the information I now have to a) try and figure out where everything is and b) click a bunch of buttons to fill in the required information.
I’m in the cart pretty much everyday and am finding this very annoying. To the point where it almost makes me want to consider other tools for my clients… hmmm.
Makes me wonder who decided to make these changes and why? I’m guessing they didn’t actually ask any of their users, as everyone else I know who uses this system is equally annoyed.
Being a simpleton at heart, I subscribe to the philosophy that ‘less clicks is more’ when it comes to working online. The more you ask a person to click, the less likely they are to ‘take action’ (applies to the sales process as well as the systems we use). It now takes me about six clicks of various buttons to create a new product where it used to take me only one. Arg!
As I see it, the system wasn’t broken before so why did they try to fix it?