General Biz

Breaking Up Is Hard But Necessary

by Tina on August 3, 2016

in General Biz

Breaking-up is one of the hardest elements of being a business owner, especially when you are a service provider. It might be that your clients needs are not exactly your strengths or the work you desire to do anymore. It might be that your workload has become so much that you have to prune away […]

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When I talk with potential Online Business Managers, the first thing I want to know from them is “What services do you want to implement on a daily basis” ie: what will make you love your services and love your clients? The answer to this question is imperative when you are building a service based business. Specifically if […]

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Do you ever get to the point where you just think: “When did this stop being fun?” I asked Tina this a few weeks back and she had the PERFECT (of course) answer for me… she said it stop being fun when it became an OBLIGATION. WOW that is so true! The minute my business, […]

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For the most part we are purposeful to write super uplifting and focus on the positive type of articles for the community. We do this because ultimately it is a core value of ours that we desire to reach for what we want rather than run from what we don’t want. Most of the time […]

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Move On

by Tiffany on March 2, 2016

in General Biz

There is nothing worse then the feeling of being stuck. I know I have been there, several times throughout my business journey. Stuck -> working with clients I didn’t truly believe where a good fit for me Stuck -> doing work I didn’t love doing Stuck -> in obligations (thanks Tina, for helping me see […]

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Create Space for Grace

by Tiffany on February 17, 2016

in For OBMs,For VAs,General Biz

Nothing is more destructive to the production of my day then to find out that I or one of my team members has made a mistake that will effect a client. Seriously, I get physically ill with this when it happens. And the reality is, it does happen. No matter how hard I try to […]

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5 C’s of Customer Service

by Tina on January 27, 2016

in General Biz

Regardless of your role in an online business, customer service is the first step to making a good and lasting impression. Lets be honest, bad customer service annoys us all! There is nothing more annoying then going to a restaurant or a department store and dealing with someone who is poorly trained in customer service. […]

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I AM SYSTEMATIC

by Tiffany on November 18, 2015

in Build Your Team,For OBMs,For VAs,General Biz

Yes, yes, yes!  The good ole methodical system…this is key folks!  The key to EVERYTHING online business success: Systems I get that it’s not always that sexy to talk about processes, automation and systems.  But sexy or not it is the foundation of what any predictable success must be built on.  So as an OBM […]

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I AM CREATIVE

by Tiffany on November 16, 2015

in For OBMs,For VAs,General Biz

If I am being completely honest our team would not consider me the most creative person.  When a ‘creative’ needs to be produced someone else on the team is doing it.  Specifically as it pertains to graphics. My creativity doesn’t flow through pictures or vision.  Even to the point that my husband does most of […]

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I AM INSPECTING

by Tina on November 13, 2015

in For OBMs,For VAs,General Biz,Uncategorized

One of my husband’s favorite quotes is: You get what you inspect not what you expect! As a leader there is really not a truer statement.. but as an OBM we have to be purposeful to ensure we are inspecting our teams execution and performance. Working with virtual professionals creates a different dynamic as it […]

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